Manage running automation processes
Open a list of an automation’s running processes by conversation. See where each process is running and its current step, pause it or finish it manually.
A process is a specific automation run in a conversation. An event that triggers the automation creates a process that executes its steps. Ten leads starting the same automation in separate conversations can create ten independent processes.
In the start step, choose what happens when the automation is triggered again for the same conversation:
Do not start again while the previous process is running.
Start another process alongside the existing one.
Finish the old process and start a new one.
















