Connecting a branch
You need access to your YCLIENTS branch and permission to connect applications. If you do not have that permission, ask a branch administrator to connect it.
Connect your branch
- Open YCLIENTS from the Senler project where the agent or automation will run.
- If you see «Авторизация» (Authorization), click «Войти» (Sign in) and allow access to the Senler project.
- In «Аккаунт» (Account), click «Подключить» (Connect). Allow the browser to open a new window.
- Continue in YCLIENTS, sign in to the correct account, and choose a branch.
- Approve access and click «Подключить филиал» (Connect branch) if a confirmation page appears.
- Return to the Senler app: the branch should appear as «Подключено» (Connected).
Start from Senler and leave the original window open until completion. YCLIENTS may open a separate tab; this does not mean the connection has already completed.
You do not need to create your own developer application, find a Company ID, or enter Partner and User tokens.
After connecting
The «Филиалы» (Branches) section shows the branch name, number, connection status, and available tools. The primary branch is marked «По умолчанию» (Default). «Обновить список» (Refresh list) refreshes existing connections.
If several branches are connected, select the intended connection in the tool or step settings where that setting is available. Without an explicit selection, the default branch is used. A branch number is not a connection ID.
Reconnecting and removing a connection
If access is disabled in YCLIENTS, reconnect the branch using «Подключить» (Connect). Reinstalling in YCLIENTS without completing the link to the Senler project is not sufficient.
Removing a Senler connection removes its link to the project, not the YCLIENTS branch itself. It does not cancel existing appointments. Before removing a connection, make sure your agents and automations no longer use it.