Email Connection

Summary

Path: Channels item in the side menu -> Add channel -> Email.

Form

• provider;
• custom provider, if the provider is not in the list;
• email address;
• "Email corresponds to login" switch;
• login, if it differs from email;
• password or application password;
• channel name;
• custom Send From;
• Send From email;
• advanced IMAP/SMTP settings;
• after checking the fields, click "Connect".

Advanced fields

• IMAP host;
• IMAP port;
• SMTP host;
• SMTP port;
• TLS.

When connecting Gmail, Yandex, Mail.ru, or another service

• you often need an application password, not a regular email password;
• the exact method of creating a password depends on the provider;
• the password must be entered only in the cabinet form.

After connection

• IMAP and SMTP status is visible in the Email channel settings;
• you can edit the name, avatar, email, login, password, Send From, provider, and IMAP/SMTP settings;
• you can configure filters for incoming letters.

Email Filters

• action: include or exclude;
• field: recipient, sender, subject;
• filter value;
• you can add and remove filters.

If emails do not arrive

• check IMAP;
• check the application login and password;
• check incoming filters;
• check if your provider is blocking the connection;
• check the history of events.

If emails are not sent

• check SMTP;
• check Send From;
• check TLS and port;
• check the application password;
• check your provider's restrictions.

Where this is in the interface

Main elements in this section:

• channel list
• Channels item in the side menu
• Add channel button
• Email platform selection button
• channel settings page