Export Leads

Lead export is useful when data needs to be transferred to a spreadsheet, CRM, analytics, or another external process. Export respects the current list filters, so check the channel, subscription status, blacklist, and other selected conditions before starting it.

How to start an export

1. Configure the lead list filters: the current result set is what will be exported.
2. Select Export.
3. In the export form, choose CSV or TXT and UTF-8 or Windows-1251.
4. Check the displayed lead count and recent export history, then select Export.

The user needs permission to manage leads. Export runs in the background, so the form does not need to stay open.

File contents

TXT contains only external_user_id, one ID per line.

CSV contains these fields by default: id, external_user_id, first_name, last_name, username, platform, is_subscribed, is_blacklisted, language_code, created_at.

After launch

1. Wait for the background process to finish.
2. Click Download file in the result dialog. Later, you can download the file from the export history in the export form.

History shows the number of leads selected at the beginning of the process, format, encoding, file size, and process creation, start, and completion times.

Each click on the download button issues a new link valid for 5 minutes. If a previously opened link expires, click the button again: there is no need to run the export again.

Downloading requires lead management permission, just like starting an export. Access is checked against the channels included in the export. If your access has changed, the completed file may be unavailable; it is not automatically reduced to the rows you can access. Create a new export for accessible channels.

The export selection is fixed while the process is prepared. Changing filters after launch does not change an export that has already started. If a selected lead is deleted before the file is written, the file can contain fewer rows than the count shown in the form. If no leads match the current filters, the process still creates an empty file.

UTF-8 usually suits modern systems and integrations. Windows-1251 can be more convenient when opening the file in older versions of Excel for Windows.

If you need a different selection, change the filters and start a new export.