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Settings

Select the Settings gear button to the right of the project name. A separate menu for the current project's settings opens. To return to the working sections, select Back to project. The menu depends on the member's permissions: an unavailable section is not shown.

Settings. 1. Settings gear button
1. Settings gear button

What is in Settings

The top of the menu contains:

Additional sections

The Project data group contains the Knowledge Base, MCP Server, Variables, and Resource copying.

In the Client service group, open Working hours to configure operator schedules and response-time monitoring. Use Automatic operator assignment to configure groups and dialog routing rules.

The Control group contains:

  • History — the sequence of messages, agent runs, tools, and errors;
  • Processes — long-running imports, migrations, and other background operations;
  • Audit Log — who changed project settings and entities and when.