Agent Assigned Step

The Agent assigned step checks assignments in the current dialog and sends the run through Yes or No. It is available only in For dialogs automations.

Select An Agent And Role

Open the step on the workflow. In Agent, select a particular active agent or Any assigned agent.

In Agent role, select:

Primary — check only the primary assignment;
Background — check only the background assignment;
Any role — do not limit the check by role.

The fields can be combined. For example, Any assigned agent and Background checks whether any background agent is assigned, while a particular agent and Any role checks whether that agent is assigned in either role.

Select An Agent And Role. Highlighted elements: 1. Agent; 2. Agent role — 1. Agent · 2. Agent role

Connect Both Branches

Yes applies when a matching assignment is found. No applies when it is not found or no current dialog is available to the run. Connect both outputs to the next steps. If one branch is left unconnected, the editor shows a warning and a run that chooses it ends at this step.