Run Controls

Open the automation runs and select a run. Actions require permission to manage automations.

Pause and Resume

To pause execution temporarily, select the pause button. The current step finishes, then continuation stops.

Pause Or Stop A Run. Highlighted elements: 1. pause button; 2. Stop run — 1. pause button · 2. Stop run

Resume allows the following steps to execute.

Stop Permanently

To stop permanently, select Stop run and confirm the action. This is available for running, paused, and failed runs. The current step may finish; completed actions are not rolled back. A stopped run cannot be resumed, its steps cannot be retried, and buttons in previously sent messages cannot continue it.

Run Controls. 2. confirm the action — 2. confirm the action

A failed step is not the same as stopping the entire run: other branches may continue. An available button or an expected reply to a previously delivered message can start a configured branch even after the run failed or completed. This does not retry the failed step. A manual pause holds continuation, while stopping closes the run permanently.

For multiple runs, use bulk actions.