Dialog variables

Open values for the current conversation

Open the required dialog, select the information button in the header, and expand Dialog variables.

Each variable card shows its name, description, type, and stored value. Not set means that the field exists but this conversation has not been assigned a value. If there are no fields, first create a definition in project settings. When there are many definitions, Show more loads the next part of the list.

Change or clear a value

Select the Edit value pencil next to the field. An editor opens below the list.

Enter a value matching the selected type:

• enter text for a string and a number for a numeric field;
• choose Yes or No for a boolean;
• for a date, enter for example 2026-09-06 or 2026-09-06T12:00:00Z;
• for arrays, objects, and JSON, enter valid JSON, such as ["deal-42"] for an array.

Select Save. Cancel closes the editor without applying changes. Fix any format error before saving.

The change applies only to the open conversation. It does not change a lead variable, project variable, or a field with the same name in another dialog.

If the value is no longer needed, open the editor for a filled field and select Delete. The value is deleted immediately, without a separate confirmation dialog. The definition remains, and this conversation shows Not set again. Values in other dialogs do not change.

Why a field cannot be edited

Viewing requires access to dialogs and dialog variables; editing requires permission to manage dialog variables.

Values marked Application and data marked Definition deleted are shown separately, without the regular editor. In the first case, the application manages the data. In the second, you can restore the definition to work with the stored value again.